Terms and Conditions
COFFEE SUBSCRIPTION DETAILS:
Customers purchasing the CC coffee subscription will be asked to set up an account at checkout and have ability to modify or cancel their subscription anytime – with no commitments.
Customers can manage their subscription via a link in their order confirmation email. Click the link to cancel or modify your Common Culture subscription.
The first Common Culture roast will take place on the 1st April 2016 and during the first week of every other month. Your coffee will be roasted and dispatched during that week. Estimated shipping time is 3 - 5 days.
Roasts will take place on the following dates: 1st April, 1st June, 1st July,1st August. Customers will be billed on a bi-monthly basis.
For any enquiries regarding your subscription, please email firstname.lastname@example.org
For enquiries regarding merchandise sales please email; Orders@sandbaguk.com
TERMS OF SERVICE :
To agree to these terms, click "Agree". If you do not agree to these terms, do not click "Agree", and do not use the service.
Payment shall become due upon placement of the order except in the case of mail order. Payment for orders placed by fax or mail shall be included with the printed order form. No goods shall be supplied without payment.
Goods shall be delivered by a carrier of The Company's choosing. Carriage will be at cost to the Customer and forms part of the invoice. We aim to dispatch goods within 5 working days.
Please wait 31 days to report to Sandbag any outstanding orders.
PRE ORDERS :
Any product purchased marked as a 'pre order' will be available for dispatch and distribution at a later date, this date will be written within the product description however will be subject to change. Your credit/debit card will be charged at the point of purchase.
Claims arising from damage delay or partial loss of the goods in transit must be made by email to The Company at email@example.com within seven working days of delivery. The Company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Company promptly return any of the goods subject of any claim and any packing materials securely packaged and return them to The Company for examination.
- a) If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Company shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value.
b) If the Customer establishes that any of the goods are defective The Company shall, at it's option replace them with similar goods or allow the Customer credit for their invoice value.
c) In no circumstances shall the liability of The Company to the Customer under this condition exceed the invoice value of the goods.
TAXES AND DUTIES :
Customers must be aware that they may be liable to pay Import Taxes and Duties if value of goods ordered are of a value over their national import thresholds.
If you buy anything and decide within seven days that you don't want it please contact firstname.lastname@example.org for a returns authorisation number. Send it back to us in mint condition and we'll refund you the cost of the items. Please be aware, however, that we are unable to refund items that have clearly been worn, laundered or have been subjected to abnormal usage.
If you want to return an item for exchange or refund at no fault of Sandbag - Please return to the address above confirming why. As no fault lies with Sandbag, shipping charges to re-send the exchange will be approximately £2.00 (dependant on location & weight of product)
The Company reserve the right to alter specifications to those stated in the catalogue including slight differences in colour, shade and size.
The Customer's statutory rights will not be affected.
MAILING LIST :
By registering with the shop, Sandbag may use your e-mail address to send you appropriate news, updates, ticket info etc.
In these conditions the following terms shall have the following meaning "The Company" or “Sandbag” means Eleventyfour L.P. dba Sandbag USA. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.